Beauty salons · Hairdressers · Wellness
After the session you still have the date, the treatment and the products used. In a month you can tell who is following a programme and who comes back at their own pace.
Appointment book
WeekTo handle
No-show
24 Aug – 30 Aug 2026
WeekReminder
Three appointments in the same week, three different situations. A colour to redo, a half-used package, an hour left free.
From Tuesday to Friday: select an appointment and see what RelAI remembers besides the time.
August
The next colour is due at the start of October.
Visits
11
Last visit
43 days
Spent so far
620 €
Preference
Copper colour · Anna
Usual rhythm
Every 5–6 weeks
Products used in the session deducted from stock on closing
For every client you find visits, preferences, packages and products used.
Three sessions done, three to go.
Next one
14 Sep
Expires
30 Nov
Products used in the session deducted from stock on closing
For every client you find visits, preferences, packages and products used.
Today he missed the appointment. The other eight times he was here.
Sessions done
8
Missed
1
Spent so far
480 €
Preference
Massage · 50 min
Tag
Regular
Products used in the session
Nothing to deduct from stock: the session did not happen.
For every client you find visits, preferences, packages and products used.
You put the numbers in. It is arithmetic, not a forecast.
In one year
6,760 €
2 appointments × 65 € × 52 weeks
Revenue, not margin. It does not count costs and it does not say how many will respond.
Three people from the book you have just seen and everything RelAI brings together about them.
He has come eight times, always for the fifty-minute massage. Today at three the bed stayed empty.
The slot that frees up stays in the book with its service and its therapist. You offer it again to whoever is waiting, without another round of phone calls.
Appointment bookShe comes back every five or six weeks and yesterday she had her copper redone. The next one is due at the start of October, with Anna as always.
Every client has their own rhythm in the profile, together with the service, the therapist and the products used. When they come back you pick up where you left off.
Customer managementThe package counts down each session
See the loyalty cardFree times, even at night
See the online presenceAn appointment to move
See the AI featuresUsed products leave stock on their own
See the point of saleArrivals and waits beside the appointment book
See bookings and floorOpen days with limited places
See events and club nightsShe used to come every month for body treatments. She has not been in the book for three months and her consent is still valid.
Message for Federica
"Federica, it has been a while. Thursday afternoon I have room for a body treatment, let me know. Studio Aura"
Ask for the clients who have not booked in ninety days and you get the list. An SMS goes out and the list updates on its own.
Communication“The reminders go out on their own and in the morning I no longer have to ring clients one by one.”
Valentina S.
Beauty salon · Verona
“Colour, cuts and preferences are in the profile. Whoever is at the desk knows what was done last time.”
Roberto L.
Hairdresser · Padua
“I see the packages at a glance: how many sessions are left and when they expire.”
Serena T.
Wellness centre · Trento
No, it works alongside them. The book stays yours and every appointment links to the profile of whoever is coming in.
Through the client's name and contact details. From there the visit, the service, the therapist and the products used end up in the same profile.
You mark them at the end of the session and they are deducted from stock when it closes, without going through a second program.
Yes. Sessions used, sessions left and the expiry date sit in the profile, and the reminder goes out when you decide.
You can, but you do not have to. Write the text once and choose when it goes out: at each client's own rhythm or on a fixed date.
Try RelAI for free or book a call with our team.
RelAI Assistant
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